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  • My blind has broken, how do I fix it?
    Don't worry- your blind can be fixed easily. With safety functions nowadays, this is normal and can easily be clipped together again. Please refer to the Blog and How To Guides page on our website to watch the video of how to assemble it again.
  • Do you offer upholstery?
    Yes, we do offer an upholstery service. We can recover chairs, sofas or most kind of seats with loose and fixed covers. Please enquire for more info to see how we can best help you.
  • What blinds do you offer?
    We offer Roman Blinds, Vertical Blinds, Venetian Blinds, Roller Blinds and Shutters. We also offer motorised electric blinds from Luxaflex. Please contact us for more info.
  • What is your lead time for make up?
    Our lead time is approximately 3-4 weeks dependant on job and also seasonality (understandably, during our busiest periods project time may vary). There may also be cases where your project will be ready sooner. Our team will consult with you on this when your project is underway.
  • Do you offer alterations services?
    Yes, in certain cases we can and we will try our best to see what we can do for you with this. Please email your enquiry and photos to to see if this is something that we might be able to help you with. Please understand this is job dependant and we may not be able to guarantee this.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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